Pricing
Scan credits work across all METIS Profanity Cleaner services: text, form, file and database scanning.
Buy a pack when you need one, or subscribe and have credits added every month. Credits never expire.
Enterprise Monthly
The monthly subscription for organisations that scan all the time: every service, access to custom development by Helium22 (quoted and agreed separately), and 10,000 scan credits added to your account every month, automatically.
One-off credit packs
Each pack adds credits and sets what your account can use. Your access level is the highest pack you have bought, and it stays with the account.
Starter Pack
- 1,000 scan credits
- 2.0p per credit
- Credits never expire
- What you can use
- Website form protection: text and form scanning
- The API, for your own sites and apps
- FormHoney form checking
Professional Pack
- 5,000 scan credits
- 1.8p per credit
- Credits never expire
- What you can use
- Everything in the Starter Pack
- Office add-ins for Word, Excel and PowerPoint
- File scanning
Business Pack
- 10,000 scan credits
- 1.6p per credit
- Credits never expire
- What you can use
- Everything in the Professional Pack
- Database scanning
VAT. Every price includes UK VAT at 20%, so the figure shown is the figure charged. Buying for a business? The receipt and invoice Stripe sends after each payment itemise the VAT separately for your accounts.
Refunds. Credits are yours to use as soon as you pay. A payment is non-refundable once any scan has been run on your account after paying; if none has, you can ask for a full refund within 14 days.
How do scan credits work?
Text and form scans cost 1 credit, file scans 1 credit and database scans 3 credits. The Microsoft Excel, Word and PowerPoint add-ins are metered at 1 credit per 1,000 scans. Credits are deducted from your balance after each successful scan, whether it runs on this website, from the Office add-ins or from your own software via the API.
Do credits expire?
No! Your scan credits never expire. Use them at your own pace.
What decides which services I can use?
Your access level: the highest pack you have bought. The Starter Pack covers website form protection and the API; the Professional Pack adds the Office add-ins and file scanning; the Business Pack adds database scanning. New accounts start on the Starter level. Credits are the same at every level.
How does Enterprise Monthly work?
It is a monthly subscription. Each time a month is paid for, 10,000 credits are added to your account; any you do not use carry over. While it runs you have every service and can ask Helium22 for custom development, which is scoped with you, priced and agreed in a separate contract before any work starts — it is not part of the subscription fee. You can cancel at any time: the credits you already have stay, and your access returns to the level of the highest pack you have bought.
Can I top up my credits?
Yes, you can purchase additional credit packs at any time. Credits are added to your existing balance.
Can I get a refund?
Credits are yours to use the moment you pay, so a payment is non-refundable once the service has been used: once any scan has been run on your account after paying, on this website, from the Office add-ins or through the API. If no scan has been run, you can ask for a full refund within 14 days of paying, from your Invoices page. The credits are held while your request is considered; every request is reviewed by a person, and an approved refund goes back to the card you paid with. A subscription renewal is not refundable: cancel before it is due if you do not want it.
What payment methods are accepted?
We accept all major credit/debit cards through Stripe's secure payment gateway.